7e7 Privacy Policy — Our Commitment to Protecting Your Information

7e7 (hereinafter referred to as "we", "us", or "the platform") is one of Bangladesh's most trusted online gaming and betting platforms. We place the highest priority on our users' privacy and are fully committed to protecting their personal information.

This Privacy Policy explains how 7e7 collects, stores, uses, and where necessary shares your personal information. It applies to our website, mobile app, and all related services.

By creating an account on 7e7 or using our services, you confirm that you have read this Privacy Policy and agree to the terms set out within it. If you do not agree with any part of this policy, please refrain from using our platform.

This Privacy Policy was originally written in Bengali for the convenience of our Bangladeshi members. In the event of a legal dispute, the English version shall take precedence.

When you register and use services on the 7e7 platform, we collect the following types of information:

We only collect the information listed above. No additional data is collected without your consent. Certain information such as IP addresses and device details may be collected automatically when you access the 7e7 platform.

7e7 uses the information it collects solely for the following purposes:

• Account management: To create, manage, and verify your account.
• Payment Processing: To process deposits, withdrawals, and financial transactions.
• Customer Service: To resolve your questions and support issues.
• Security: To detect and prevent fraud and to maintain platform security.
• Legal compliance: To comply with applicable laws and regulatory obligations.
• Service Improvement: To improve your experience and develop new features.
• Responsible Gaming: To identify unusual gaming behavior and provide appropriate support.
• Promotional Communications: To send you offers and updates about new benefits, with your consent.

7e7 stores your data on secured servers that comply with international security standards and undergo regular security audits.

Retention periods depend on the type of data and applicable legal requirements:

• All data is retained for as long as the account remains active.
• Following account closure, financial and transaction records are generally retained for 5 years in compliance with international anti-money laundering regulations.
• Customer service records may be retained for up to 2 years after a case is resolved.
• Once the retention periods above have elapsed and there is no legal requirement to retain the data, it will be securely deleted.

If you request deletion of your data and there are no legal restrictions, 7e7 will complete the request within 30 days of receipt.

7e7 does not sell your personal information. However, data may be shared in the following limited circumstances in order to deliver our services:

• Payment Providers: With approved payment gateways for processing deposits and withdrawals.
• KYC verification services: With licensed third-party providers for identity verification purposes.
• Game Software Provider: With authorized providers for the operation of Live Casino and Slots.
• Law enforcement agencies: By court order or legal obligation.
• Regulatory Authority: As directed by the licensing authority.

7e7 uses cookies to enhance your experience on the platform. Cookies are small text files stored on your device that help the platform remember your preferences.

Types of cookies we use:

• Essential Cookies: Essential for login sessions and security. These cannot be disabled.
• Functional Cookies: To remember your language preference, theme settings, and similar choices.
• Analytics Cookies: To understand which parts of the platform are most used — on a fully anonymized basis.
• Security Cookies: To detect fraud and unauthorized access.

You can disable all non-essential cookies through your browser settings. Please note that doing so may affect the functionality of certain platform features.

As a 7e7 member, you have the following rights over your own data:

• Right to Access: The right to know what information we hold about you.
• Right to Rectification: The right to correct inaccurate or outdated information.
• Right to Erasure: The right to request deletion of your data, provided there are no legal restrictions.
• Right to Restrict Processing: The right to restrict how your data is processed in certain circumstances.
• Right to Data Portability: The right to receive your data in a machine-readable format.
• Right to object: The right to opt out of promotional communications.

To exercise any of these rights, please contact our support team. We will respond within 30 days of receiving your request.

7e7 uses industry-standard security measures to protect your data. Our security framework consists of the following components:

• SSL/TLS encryption: All data transfers are secured with 256-bit SSL encryption.
• Two-Factor Authentication (2FA): An additional layer of security can be added to your account.
• Firewall Protection: Robust firewalls to prevent unauthorized access.
• 24/7 Monitoring: Our security team monitors servers around the clock.
• Regular Security Audits: Regular security audits conducted by independent third-party experts.

Please note that no method of transmission over the internet is 100% secure. Use a strong password and never share your login credentials with anyone. If you notice any suspicious activity on your account, contact our support team immediately.

7e7 is a platform exclusively for adults (18+). We do not knowingly collect personal information from anyone under the age of 18.

If we discover that a minor has opened an account on 7e7, we will close it immediately and securely delete all associated data.

If you believe a minor is using our platform, please notify our support team immediately.

7e7 reserves the right to update this Privacy Policy as needed. If changes are made, we will update the "Last Updated" date at the top of the page and send a notification to your registered email address.

For significant changes, we will provide at least 30 days' notice in advance. Continued use of the platform after any changes takes effect will be considered acceptance of the updated policy.

We recommend visiting this page regularly to stay up to date with the latest Privacy Policy. Previous versions are available upon request.